Legal notice

ÉLVARO Privacy Policy

Effective date: [Month Day, Year]

ÉLVARO (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share when visiting our website or placing an order.

1. Information We Collect

We may collect the following information:

  • Contact details, including your name, email address, telephone number, and shipping and billing addresses.
  • Order information, including products purchased, order history, and transaction details.
  • Payment-related information processed by Shopify and our payment providers.
  • Device and website usage information, including IP address, browser type, cookies, and interactions with our website.
  • Information you voluntarily provide when contacting customer support or subscribing to marketing messages.

2. How We Use Your Information

We use personal information to:

  • Process, confirm, fulfill, and deliver orders.
  • Coordinate shipping with our suppliers and fulfillment partners.
  • Provide customer service and handle returns, refunds, and complaints.
  • Detect and prevent fraud, misuse, and unauthorized transactions.
  • Improve our website, products, and shopping experience.
  • Send promotional communications when permitted by law and, where required, with your consent.
  • Comply with legal, tax, accounting, and regulatory obligations.

3. Sharing Your Information

We may share relevant information with Shopify, payment processors, shipping carriers, dropshipping suppliers, fulfillment partners, website service providers, and professional advisers when reasonably necessary to operate our business.

We may also disclose information when required by law or necessary to protect our legal rights.

We do not sell personal information for money. Certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under applicable privacy laws. Where required, we will provide the appropriate notice and opt-out options.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support checkout, remember preferences, understand website traffic, and measure advertising performance. You can manage cookies through your browser and any consent tools we provide. Some website features may not work properly if certain cookies are disabled.

5. International Data Transfers

Because our service providers and fulfillment partners may operate in different countries, your information may be transferred to or processed in another country. We will take steps required by applicable privacy laws when making such transfers.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, legal compliance, and dispute resolution. We use reasonable safeguards, but no online system can be guaranteed completely secure.

7. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or opt out of certain data processing and targeted advertising.

To submit a privacy request, contact us at [PRIVACY EMAIL]. We may need to verify your identity before responding.

You may unsubscribe from marketing emails using the unsubscribe link in the message. Transactional messages relating to an order may still be sent where appropriate.

8. Children’s Privacy

Our store is not intended for children who are not legally permitted to provide personal information independently under applicable law. We do not knowingly collect personal information from children in violation of applicable requirements.

9. Third-Party Services

Our website may link to third-party websites or use third-party applications. Their privacy practices are governed by their own policies.

10. Changes to This Policy

We may update this policy to reflect changes in our business, technology, or legal obligations. We will post the updated version here and revise the effective date.

11. Contact Us

For questions or requests concerning this Privacy Policy:

Business: ÉLVARO / [LEGAL BUSINESS NAME]
Email: [CUSTOMER SUPPORT EMAIL]
Mailing address: [BUSINESS MAILING ADDRESS]
Phone: [BUSINESS PHONE, IF APPLICABLE]